Frequently Asked Questions
Everything you need to know about shopping with a purpose.
How does my purchase help the animals?
Every purchase from our store directly funds the Wisconsin Humane Society's mission. Proceeds go toward veterinary care, food, and shelter for thousands of animals awaiting their forever homes.
What is your return policy for apparel?
We accept returns and exchanges on unworn, unwashed items within 30 days of purchase. Please ensure all original tags are attached to receive a full refund.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
Are your clothing items ethically sourced?
Yes, we prioritize working with suppliers who adhere to fair labor practices and utilize sustainable materials whenever possible to ensure our gear is as kind to people as it is to animals.
Do you offer international shipping?
Currently, we only ship within the United States and Canada. We are looking into expanding our shipping options in the future to reach more animal lovers worldwide.
How should I care for my printed t-shirts and hoodies?
To preserve the life of the print, we recommend machine washing cold, inside out, with like colors. Tumble dry on low heat or hang dry for the best results.